Privacy Policy
Effective Date: 18/06/2025
This Privacy Policy describes how GRM Energy LTD (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website https://gremenergyltd.com. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
GRM Energy LTD is a company registered in the United Kingdom. Our website is https://gremenergyltd.com.
If you have any questions about this policy or how we handle your data, you can contact us at:
Email: eco@grmenergyltd.com
Phone: 02038399666
2. What Data We Collect
We may collect and process the following types of personal data when you use our website:
a) Information you provide directly
Contact forms: When you submit a contact enquiry through our website, we collect your name, email address, phone number, enquiry type, and message content.
Testimonial submissions: If you submit a testimonial, we collect your name, the testimonial content, and optionally any additional contact details you provide.
b) Technical and usage data
Information about how you access and use our website, including your IP address, browser type, device type, operating system, pages visited, and referring URLs.
c) Cookies and similar technologies
Our website uses cookies to improve functionality and user experience. Details are provided in our separate Cookie Policy.
3. How We Use Your Data
We use your personal data for the following purposes:
To respond to enquiries or requests submitted via our contact forms.
To publish testimonials where consent has been given.
To manage and improve our website, content, and services.
To comply with legal obligations or regulatory requirements.
We do not use your data for profiling or automated decision-making.
4. Legal Bases for Processing
We rely on the following lawful bases under the UK GDPR:
Consent – where you voluntarily submit testimonials or allow us to publish your feedback.
Contract – where processing is necessary to respond to your contact enquiries or requests.
Legal obligation – where required to comply with laws or regulations.
Legitimate interests – to improve the performance and security of our website and services, provided this does not override your rights.
5. Data Sharing
We do not sell or rent your personal data. We may share it with trusted service providers who help us operate our website and services, under appropriate confidentiality and data protection agreements. We may also disclose personal data where legally required.
6. Data Retention
We keep personal data only as long as necessary for the purposes for which it was collected, or to comply with legal and regulatory obligations. Testimonials may be retained for the duration they are published on our website, unless you request their removal.
7. Your Rights
Under the UK GDPR, you have the right to:
Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict certain types of processing.
Withdraw consent at any time where we rely on it.
Request the transfer of your data to another party.
To exercise these rights, please contact eco@grmenergyltd.com.
8. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or destruction.
9. Cookies
We use cookies and similar technologies to enhance website functionality, improve user experience, and understand usage patterns. For more information, including how to manage your preferences, please refer to our separate Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. You should check this page periodically to ensure you are happy with any changes.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
eco@grmenergyltd.com
02038399666